AI receptionist for barbershops & salons
Rebookly answers your shop’s calls and messages, and fills your calendar.
Rebookly is an AI receptionist and booking platform built for barbershops and hair, nail and beauty salons. It picks up the phone, replies on WhatsApp and SMS, books appointments straight into the shop’s calendar, confirms and reminds customers, and handles reschedules and cancellations — so nobody has to stop mid-haircut to answer the phone.
Who Rebookly is for
Rebookly is built for independent barbershops, salons and small multi-chair studios in the United States — the kind of business where the person who cuts hair is also the person who answers the phone. Rebookly is sold to those shops. It is not a consumer app: the people who receive messages from Rebookly are customers of a shop that uses it.
Never miss a call
Rebookly answers the shop’s phone line when staff are busy or the shop is closed, understands what the caller wants, and books them in.
Book on any channel
Phone, WhatsApp and SMS all lead to the same calendar, so a customer can book whichever way they prefer.
Fewer no-shows
Every booking gets a confirmation and a reminder before the appointment, with a simple way to confirm, reschedule or cancel.
Cancellations handled
When a customer cancels or moves an appointment, Rebookly updates the calendar and reopens the slot for booking instead of leaving the chair empty.
How it works
- The shop connects its number and calendar. Calls, WhatsApp messages and SMS to the shop’s number are routed to Rebookly, and Rebookly is given access to the shop’s booking calendar, services and staff hours.
- A customer gets in touch. They call, text or message the shop to ask about availability, prices or hours, or to book an appointment.
- Rebookly answers on the shop’s behalf. It responds in natural language, offers real open slots for the service and stylist requested, and takes the booking. The customer provides their mobile number so the shop can confirm the appointment.
- The appointment is written into the calendar. Staff see the booking where they already work, with the customer’s name, service and time.
- Rebookly confirms and reminds. The customer receives a confirmation message and a reminder before the appointment, each with a way to confirm, reschedule, cancel or opt out.
- Changes are handled automatically. If the customer reschedules or cancels, Rebookly updates the calendar, notifies the shop, sends the customer a notice of the change, and makes the freed-up time available again.
How Rebookly uses text messaging
Rebookly sends SMS and WhatsApp messages to customers of the barbershops and salons that use the platform, on behalf of those shops. Messages are sent only to customers who provided their mobile number and agreed to receive appointment-related messages when they booked. Our messaging program covers four things:
Appointment confirmations
Sent right after a booking is made, confirming the shop, service, staff member, date and time.
Appointment reminders
Sent before the appointment so the customer remembers and can confirm or change it.
Reschedule & cancellation notices
Sent when an appointment is moved or cancelled, by the customer or by the shop, so both sides know the current time.
Customer service replies
Two-way conversational replies when a customer messages the shop with a question such as hours, location, price or running late.
Rebookly does not send marketing or promotional text messages to consumers as part of this program. Every message relates to an appointment the customer made, or answers a question the customer asked. Message frequency varies based on appointment activity. Message and data rates may apply. Reply STOP to any message to opt out; reply HELP for help. Mobile opt-in information and consent are not shared with or sold to third parties or affiliates for marketing purposes.
Full details, sample messages and opt-out instructions are on our Messaging & SMS Terms page.
What the shop gets
- An AI receptionist that answers calls, WhatsApp and SMS in the shop’s name.
- Bookings, reschedules and cancellations written directly into the shop’s calendar.
- Automatic appointment confirmations and reminders to reduce no-shows.
- Freed-up slots from cancellations put back on the calendar so they can be rebooked.
- A record of appointments and conversations, so the shop can keep in touch with regulars about their next visit.
About the company
- Product
- Rebookly — AI receptionist and booking platform for barbershops and salons
- Operated by
- Washera Inc
- Business address
- 11201 Reston Station Blvd, Unit 420, Reston, VA 20190, United States
- Contact
- ceo@washeraapp.com
- Website
- rebookly.net
Interested in Rebookly for your shop, or reviewing our messaging program? Email ceo@washeraapp.com and we will get back to you.